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Enrollment Management Operations Assistant

Website The Evergreen School

Independend PS-8 school

 

The Evergreen School is currently accepting applications for an Enrollment Management Operations Assistant (Part-Time).

 

Our Mission

We inspire highly capable, creative learners to lead with curiosity, compassion, and courage in a diverse and dynamic world.

About the Organization

Located just north of Seattle in Shoreline, Washington, The Evergreen School has been educating highly capable, creative learners for 60 years. Our students love to ask questions, and our teachers use that natural curiosity to craft engaging lessons and spark thought-provoking conversations. Evergreen’s program infuses challenging academics with foundational support for social skills, emotional well-being, a multicultural perspective, and empathy for others. Our students think deeply, take intellectual risks, and tackle complex problems. They learn how to self-advocate, collaborate with others, and understand and respect differences. Evergreen graduates move on to high school and beyond with confidence, ready to contribute to a diverse and dynamic world.

 

Community

Our community members at Evergreen value and embrace the dignity and diversity of all people. We actively seek and support students, families, faculty, staff, and trustees who bring a diversity of identity into our community. Our mission makes it essential that we skillfully deliver an inclusive educational program that teaches respect for others, empowers students of all backgrounds equitably, encourages social responsibility, and prepares students to be leaders in an interdependent global community. At Evergreen, our goal is to curate a culture where every family feels fully welcomed and encouraged to participate in every aspect of the community. The school community is committed to diversity, equity, and inclusion work; it is a place where all faculty and staff are required to complete SEED (Seeking Educational Equity and Diversity) training within the first three years of their employment.

The school seeks candidates who demonstrate a commitment to anti-bias and anti-racism work and to fostering a diverse and inclusive learning community that is responsive toward all differences including but not limited to race, ethnicity, national origin, geography, religion, gender identity, sexual orientation, age, physical ability, learning styles, and marital, parental or economic status.

The Opportunity

The enrollment management operations assistant (EMOA) is a crucial member of Evergreen’s three-person Office of Enrollment Management, joining the director and associate director of enrollment management. The EMOA supports the Enrollment Management team in various administrative and operational tasks to ensure the smooth and efficient processing of applications, admissions, and enrollment-related activities. This role involves significant interaction with prospective students and families, as well as coordination with other school departments. In all of their work, the EMOA must be committed to developing and practicing their cultural competence.

Studies have shown that people of historically marginalized backgrounds are less likely to apply for a position unless they believe they meet every listed requirement. Evergreen is most interested in finding the best candidate for this opportunity and encourages people to apply even if they do meet all of the following requirements.

Qualifications and Desirable Skills

High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
Previous experience in an administrative or customer service role, preferably in an educational setting.
Strong organizational skills and attention to detail.
Demonstrated success in the timely completion of a project from conception to execution with the need for minimal supervision.
Experience navigating CRM software or the ability to learn how to use one.
Experience with MS Office and Google Suite.
A friendly, professional demeanor with a commitment to providing excellent customer service.
Professional and clear verbal and written communication skills; can adapt their communication style to match the needs of the target audience. The school’s primary language is English. However, in this role the EMOA will interact with prospective families and students from diverse backgrounds.
An ability and a desire to consider one’s work through a diversity, equity, and inclusion lens.
Demonstrated success and unwavering interest in engaging with diverse and multifaceted communities; can build relationships and trust with all families.
Creative problem solving that is informed by critical thinking, perspective taking, an awareness of nuance, and strategy.
Can work efficiently and effectively both independently and collaboratively.
Self-aware, thoughtful, and able to have a sense of humor even during the busy and fast-paced admission season.
Available to work an occasional evening/weekend event, particularly the All School Open House on October 19, 2024.
Ability to speak a second language is preferred.
Able to lift up to 35 pounds; can stand for long periods of time, walk and climb stairs; can sit and work in front of computer screens and talk on the telephone for long periods of time; able to use hands for repetitive tasks such as typing.
Can successfully pass a nationwide background check.
Able to legally work in the US for any employer. No sponsorship is available for this position.

Duties and Responsibilities

Serves as one of the primary points of contact for prospective families, answering admission-related questions via email and phone.
Partners with the associate director of enrollment management to review and upload application materials submitted to our digital application platform, Ravenna, including report cards, teacher evaluations, administrator forms, and test scores.
Work closely with the Enrollment Management team to support overall enrollment goals and strategies.
Participates in team meetings and contributes ideas for improving processes and enhancing the applicant experience.
Prepares necessary materials for admission events (e.g., open houses, visit days, and tours).
Works on special projects and other duties as assigned.
Ensures that the confidentiality of applicant information is protected and that interaction with the public is conducted with sensitivity and professionalism.

Salary Range: This position is paid by the hour and regularly works 20 hours per week. The position is a 0.5 FTE part-time position that reports to the director of enrollment management. The working hours are primarily Monday through Friday (hours TBD), with occasional evening and weekend events. With the exception of Washington State Paid Sick Leave, this position is not eligible for benefits. This is a one-year role for the 2024-2025 school year that begins in August 2024 and ends in June 2025. The compensation is in the range of $32-$37 per hour.

TO APPLY:

Complete the Evergreen Online Employment Application. Please include “Enrollment Management Operations Assistant” on the application. Be prepared to provide or upload the following information:

A cover letter outlining interest in and qualifications for this position.
A current resume.
Three references
Any applicant scheduled for an interview will be asked to submit a 500-word (max.) answer to the following question:
Describe a time when you worked with a diverse group of people with whom you had little prior experience. How did you acquire the necessary skills to work effectively with this group, and/or what steps would you take to prepare for a similar role in the future?

The application window will remain open until the position is filled.

Notice of Nondiscrimination

The Evergreen School strives to provide equal opportunity to all employees. The school’s policy is not to discriminate in employment based on race, color, sex (including pregnancy), religion, creed, age, national origin, citizenship status, physical or mental disability, sexual orientation, gender identity, veteran or military status or any other status protected under applicable local, state or federal law. The School is committed to administering employment decisions, including hiring, promotions, compensation benefits, transfers, layoffs, return from layoffs, terminations, training, sabbaticals, tuition assistance, and other programs, without regard to an employee’s protected status.

To apply for this job email your details to lbolan@evergreenschool.org